Support Center

Email Support

Email is familiar. It's comfortable. It's easy to use.
Sales: sales@nexify.lk
Technical: support@nexify.lk
Billing: billing@nexify.lk

Phone Support

We'll be happy to tell you more Just give a call

Technical: 0777-544-858
Billing: 0772-257-633

Live Chat

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Knowledge Base

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Skype

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Frequently Asked Questions

  • Why should I hire a professional web design company to design my website?Open or Close

    Website is the image you present to the Internet world. Either it brings more customers or even turns them away forever based on what and how you present it to the customer. If you think you have a great brand offline and can afford to have any kind of website, you are wrong. Having a great brand offline and lousy website will turn away the smart customers who use latest technology. They not only skip buying via your website since they know that you are not competitive in using latest technology effectively, they may also turn away from buying offline thinking you are still using ages old technology in all aspects of your company operations or they think you are technophobia

  • How long does it take to design a website for my business?Open or Close

    It varies from website to website based on the requirement. In the initial consultation, we will provide you the timeline estimates for your project. If you have the content for your site written before the design process begins, it will help in completing the project quickly. Content should be in electronic format. Not having your copy completed before the design process can significantly delay the completion of your website.

  • What kind of guarantee do you offer on my web design order?Open or Close

    We completely guarantee our design work. After viewing the initial draft(s), if you are not satisfied and we offer revisions based on your feedback. All the work done by us until that point is owned by us and you can not use it in any manner without our explicit permission.

  • What is your payment policy and what type of payments do you accept?Open or Close

    We receive 50% of your estimated total as a deposit prior to beginning work. We accept check, online transfer to our bank account and all popular credit cards including Visa, Mastercard through Google Checkout and PayPal as well.

  • Website content - what do I put on my website?Open or Close

    What would depend on the goals of your web site. If you run a business website you would include as much information about your products or services that your customers would need to purchase from you. We will discuss with you in detail about this and guide you at the time of signing up for services.

  • Can I have a "Splash Page" or "Entry Page" before the home page?Open or Close

    If you really want to have, it can be done, but we strongly discourage these pages. They’re both outdated and redundant. People simply click on the 'skip intro' button or get frustrated that there’s an extra step before they can see your website. It’s far better to have a Flash header or have a Flash intro incorporated in the home page. One more reason not to have them is because of search engines. Content of home page is very important. Search engines calculate how deep each page is from the home page, the deeper the pages are the lower the rank is. By having Splash or Entry page, basically you are pushing every single page on the website one level deep for absolutely no valid business reason.

  • I already have a website, but I want a new design. Can you help?Open or Close

    Absolutely! we can study your current website, analyse it, discuss your goals, and redesign your website according to your requests.